You and our Professional Services team have a common goal: to make your contact center, marketing, sales or customer service operation profitable.
This is what we specialize in. We know that your company's reality is unique and our Professional Services experts will help you navigate the path to a technology solution aligned to your requirements: from the definition of deliverables, through configuration, implementation and testing, to the production and optimization of your system.
Methodology with proven results
Following a methodology developed over more than twenty years, hundreds of successful projects and tens of thousands of users, our technicians have the ability to identify challenges, understand needs, anticipate risks and work with your team to deliver a turnkey solution aligned to your expectations.
A single point of accountability
Professional Services are the key to success in technology implementation. That is why at inConcert we do not outsource them and your solution, customized according to your needs, is implemented by our own team of experts and using our own technology. All managed and controlled by a single responsible: us.